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May 3, 2017

The Right Way to Say ‘I’m Sorry’

Most people say “I’m sorry” many times a day for a host of trivial affronts – accidentally bumping into someone or failing to hold open a door. These apologies are easy and usually readily accepted, often with a response like, “No problem.” But when “I’m sorry” are the words needed to right truly hurtful words, acts or inaction, they can be the hardest ones to utter.

Read the article here.

Barbara

Barbara

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